In the unlikely event of shipping damage, please contact us immediately. We will work with you and the shipping provider to resolve the issue and, if necessary, arrange for replacement.
Insurance options are available and can be included in your shipping arrangement. We recommend insuring your shipment, especially for high-value orders.
Certain materials and product types may have restrictions based on international shipping regulations. We advise on any such restrictions during the order process.
Shipping times vary based on the destination and the shipping method. Ground shipping might take a few days within the same continent, while international shipping can take several weeks.